Delete your GutLens account

Two ways to request deletion

• Option A — in the app (fastest if you still have it installed).Open GutLens and go to Settings → Delete Account, then confirm. You are signed out immediately and the deletion described below is applied at once.
• Option B — by email (no sign-in or reinstall needed).Email domcodespoti@gmail.com from the address you registered your GutLens account with, with the subject “GutLens account deletion request”. State that you want your account and all associated data deleted, and tell us the registered account email if you are writing from a different address. We handle email requests manually and confirm by reply once done.

How we verify it is really you

• Send the request from your registered address wherever possible. We confirm control of that address by replying to it before applying anything irreversible; a sender address alone is not proof of account ownership.
• If you no longer have access to that address, tell us the registered email. We will discuss a safe account-recovery or verification process before proceeding; a display name alone is not proof of account ownership.
• We will never ask for your password, identity documents, or medical records to process a deletion request. If a message claiming to be from us asks for any of these, do not reply — contact us afresh at the address above.

What deletion does

When your account is deleted, whether from Settings or by email request:

• Your profile and identity (email, display name, hashed credentials) are removed.
• Related credentials and alerts are removed: sign-in sessions, connected-assistant tokens and pairing codes, and food additive alerts.
• Draft records (unreviewed meal drafts and Coach session state) are removed.
• Your meal and symptom records are marked as deleted, which immediately hides them from the app and from data exports. They are not instantly purged from every storage row on deletion.
• Operational telemetry (AI usage and cost logs) is retained for up to 30 days.

For email requests to delete your account and all associated data, we also remove the remaining soft-deleted meal and symptom rows manually after verifying ownership. You do not need to make a separate request for those rows. We confirm completion by reply. Full purges are handled by a person, not by an automated instant-purge feature.

Want to keep your account but delete some data?

You do not have to delete your whole account. You can edit or remove individual meals, symptoms, and profile details directly in the app at any time. If you want us to delete only selected data for you, emaildomcodespoti@gmail.com from your registered address describing exactly what to remove (for example, a date range of logged meals). We will confirm by reply before and after.

Questions

For anything else about your data, see our Privacy Policyor contact domcodespoti@gmail.com. GutLens is operated by DJ Applications.